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Date: August 3, 2010
KnowYourOptions.com Launched By Fannie
Mae To Help Homeowners
Fannie Mae (FNMA/OTC) today announced the launch of KnowYourOptions.com, a new consumer education Web site that outlines the choices available to homeowners who are struggling with their mortgage payments, and provides guidance on how they can contact and work with their mortgage company to find solutions.
The online resource, which offers reliable and easy-to-understand information in both English and Spanish, expands on Fannie Mae's ongoing efforts to help struggling borrowers find alternatives to foreclosure.
“Through foreclosure prevention programs, borrower outreach, underwriting guidelines and servicer engagement, Fannie Mae is taking a comprehensive approach to helping struggling borrowers,” said Jeff Hayward, Senior Vice President, Fannie Mae's National Servicing Organization. “Identifying accurate resources and finding the right answers can be a difficult challenge for borrowers facing hardship and a flurry of disparate, incomplete and sometimes fraudulent information. Know Your Options™ is the company's newest effort to reach distressed homeowners and is designed to bring the best information and guidance together in one place so that struggling borrowers can focus on finding solutions that work for their particular circumstances.”
Key features of KnowYourOptions.com include:
* Interactive Options Finder to help homeowners identify options that might be right for their situation;
* Calculators to help borrowers understand how many of the options work, including refinance, repayment, forbearance, and modification;
* Videos featuring real homeowners discussing how they received help and housing counselors providing advice;
* A virtual assistant to walk homeowners through key areas of the site; and
* Next steps and helpful forms, including a financial checklist and contact log to help borrowers be prepared when contacting their mortgage company or housing counselor.
The company plans to implement a comprehensive marketing outreach campaign to raise awareness about the site, and also intends to use the site as a vehicle to roll out new options for borrowers that are currently being developed.
To view a video demonstration of the site, please visit: http://www.knowyouroptions.com/presentation.
Posted by Eric
Ward on 8/3/10
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